EXPLORE POKIE MACHINES
EXPLORE POKIE MACHINES
Deposit Bonus
$400
Free Spins
None
$5 minimum depositHousehold nameMust Win Jackpots24/7 customer supportSteep wagering requirementsLong withdrawal times
Owner
Established
Licence
Games
Min. Deposit:
Min. Withdrawal:
Max. Withdrawal:
Weekend Withdrawals:
Reverse Withdrawal:
Free Play:
Pokie Tournaments:
RTP Displayed:
Mobile App:
NZD (Currency):
Loyalty Program:
Bonus Wagering:
Jackpot City is not an online casino that will wow you with an endless list of pokie suppliers. Instead, it will impress you with its selection of pokie developers. The operator opted for quality instead of quantity and chose to offer games from a few industry leaders. But not just anyone – the best ones!
You can look forward to playing games from Games Global, NetEnt and Pragmatic Play. However, don’t get disappointed right off the bat. If you’re unfamiliar with these names (which I doubt), let me fill you in.
Games Global is one of the leading aggregation platforms that collaborates with over 30 studios, including Gameburger, Crazy Tooth, Stormcraft Studios, Triple Edge Studios, Foxium, and OnAir Entertainment. Why is this important to emphasise? Because you will be able to play hundreds of top-tier casino games from talented studios across the globe.
At the same time, NetEnt has been in the industry for over 20 years, and Pragmatic Play produces slots, live dealer games, table games, crash games and much more.
Although the number of providers is not mind-blowing, the brands and the quality of content they offer are superb. Simply put, Jackpot City Casino provides an excellent gaming experience to all players from New Zealand.
Unfortunately, you can’t sort games by provider, which is a bit of a downside. However, the casino makes up for it with various game categories and useful filters, such as Hot and Cold titles.
Jackpot City online casino doesn’t have the most extensive game lobby I’ve seen so far in terms of sheer numbers. However, the quality of the games is excellent. You can play over 1,000 online pokies, from penny slots and Megaways to exclusive games and progressive jackpots.
The range of jackpot pokies is outstanding, with over 110 games on the All Jackpots page. The casino features the most popular progressive jackpot networks – Mega Moolah, WowPot and King Millions. Some of the player favourites with the biggest prize pools are Mega Moolah, Gold Blitz King Millions, and Book of Atem WowPot.
However, the biggest attraction at Jackpot City is Must Win Jackpots from Games Global. Must Win Jackpots are regular pokies upgraded with a special jackpot feature that allows you to win daily jackpots – every day!
You will easily recognise these titles as they have a lightning bolt symbol in the top right corner of the game icon. Also, you can find these games on the Jackpots page under the Must Win Jackpots section. The casino currently offers 70 Must Win Jackpots games, including 9 Masks of Fire, Hyper Gold, Immortal Romance, and Blazing Bison.
Another thing that immediately draws attention is exclusive pokies developed for Jackpot City by Games Global’s reputable partner studios. Here are the original pokies you can play here and the studios that created them:
The casino provides several categories that will help you sort pokies. You will find them on the homepage but not on the Slots page, which is a shame. Some of them are Penny Slots, New & Exclusive, Hottest Games, Best Releases, Recent Big Wins, Popular, Must Win Jackpots, Jackpot Games and Lite Games.
In addition to these categories, you can use the Hot and Cold filters to identify releases that are currently on a winning streak and those that might be best to avoid for now.
If you want to learn the RTP value of some game, click the Payout Percentages in the footer to open the document with this data. However, it’s worth noting that this PDF doesn’t contain all pokies on the site, so the best way to check out the RTP is to launch the game in the demo mode.
I also want to point out that when you load the Slots page, you will only see the games from Games Global. But, when you open the All Games page, you will also discover pokies from Pragmatic Play and NetEnt. I don’t understand why Jackpot City Casino decided to organise the games this way, but sharing this information with you can be useful.
Finally, adding subcategories from the homepage to the Slots page would significantly improve the user experience for players looking for a specific title.
The very name of the casino – Jackpot City – clearly indicates that pokies are in the limelight here. However, the operator ensures a premium casino experience for all players by offering other game types, like table games and bingo.
You can enjoy playing over 80 table games, arcade and crash games, bingo, and live dealer titles. Now, let’s take a closer look at what else Jackpot City has prepared for Kiwis.
Jackpot City Live Casino includes top releases from Evolution, Pragmatic Play Live, and OnAir Entertainment. While some of you might think the selection isn’t extensive, trust me – it offers plenty of live dealer titles to keep you entertained as long as you like.
While reviewing the casino, I counted 108 live casino games. Players from NZ can access and enjoy 62 live dealer games from Evolution, 24 from Pragmatic Play Live, and 22 from OnAir Entertainment.
Unlike the Slots page, the Live Casino includes subcategories, allowing you to sort games by type: Blackjack, Roulette, Game Shows, Baccarat, Poker, Sic Bo, and Card. The last one (Card) includes Andar Bahar.
If you like live blackjack, you can play ONE Blackjack, Infinite Blackjack, Lightning Blackjack, or Bet Behind Blackjack Pro. Roulette fans can enjoy XXXtreme Lightning Roulette, Red Door Roulette, or Fashion TV X Beat Roulette. Other popular games include Lotus Speed Baccarat, Football Studio Dice, Casino Hold’em, Teen Patti, and Super Sic Bo.
Besides popular table games, OnAir Entertainment also provides live slots, a new genre that’s becoming more and more popular among gamers. One of the player’s favourites is, of course, 9 Pots of Gold. The betting range in this live slot is $0.50-$20. Finally, you can enjoy playing immersive live game shows like Treasure Island, Travel Fever, and Funky Time, to name a few.
Most games are tailored to fit the budgets of casual players, allowing you to join some of them for as little as $0.10 (OnAir Roulette). However, high rollers won’t feel left out, either, as Evolution and Pragmatic Play’s lobbies include VIP titles with bets ranging from $500 to $1,000 (VIP Blackjack by Evolution).
If you get tired of pokies, you can always turn to RNG table games at Jackpot City for more fun. Although the number is not big (80 games), the selection is excellent. You can play different single-player blackjack games, roulette, baccarat, Dragon Tiger, Sic Bo and video poker games.
Since Real Dealer Studios is also on board, you can look forward to their attractive cinematic live casino-like games: Vinnie Jones Blackjack, Vinnie Jones Roulette, Card Chase with Racheal, Real Sic Bo with Sarati, and Ultimate Blackjack with Olivia.
Other games include Roulette Mega Moolah, Premier Blackjack with Side Bets, Wheel of Winners, Multifire Roulette, Immortal Romance Roulette, and Baccarat from Switch Studio. If you prefer video poker, you can choose Joker Poker, Deuces Wild, or Jacks or Better.
Jackpot City also provides a small but well-selected collection of instant-win games. They are listed on the Arcade page, where you’ll find different crash games, like Big Bass Crash, High Flyer and FlyX.
Besides exclusive pokies, Jackpot City also offers branded casual games developed by Coin Machine Gaming. You can enjoy Jackpot City Plinball, Jackpot City Mines, Jackpot City Dice, Jackpot City Rock Paker Scissors, and Jackpot City LaunchX.
If you like bingo, you can choose one of 20+ releases, such as Thunderstruck Video Bingo, Immortal Romance Video Bingo, Break da Bank Again Video Bingo, or Lost in the Wild Reel Bingo with a jackpot feature from Ready Play Gaming.
At first, I thought Jackpot City only offered a welcome bonus to New Zealanders. However, after spending some time on the site, I discovered there was more. While it’s great that additional offers exist, the time it takes to find them isn’t ideal.
The two main bonus offers – welcome bonus and refer-a-friend – are displayed in the banner above the games. But when I opened the Help Centre and explored the bonus section, I discovered that there was more. I also had to chat with support to confirm whether the loyalty program was available.
Now, let’s take a closer look at the bonuses available at Jackpot City online casino.
Jackpot City Casino NZ greets all new members with a generous welcome package you can claim with your first four deposits. The package is worth $1,600, and each bonus part is a 100% deposit match up to $400.
To qualify for the welcome bonus, you need to make a minimum deposit of $10 and wager the bonus funds 35 times before withdrawing any winnings. Additionally, you must claim the welcome package within seven days, or it will expire. This includes claiming all four parts within a week of registering at the casino.
However, I must point out here that bonus terms and conditions have contradictory information about wagering requirements. Although it says 35x at the top, when you scroll down the page, you will see another number – 70x. More precisely, it says that bonus amounts are subject to a minimum wagering requirement of at least 70 times before you can transfer it from your Bonus to your Cash balance.
This information is also displayed in the casino’s general T&Cs, so it is misleading and could cause problems for players if they aren’t careful enough to read everything. I tried to clarify this with customer support, but they simply didn’t reply.
If you like Jackpot City Casino and want to invite a friend to join you, you can benefit from $50 in bonus credits. To claim the deal, open your account section and click on the Refer a Friend promotion. You will see a unique link. Copy and send it to your friends so they can use it to sign up.
The minimum deposit they must credit to their balance to make you eligible for the offer is $10. When they successfully top up their casino wallets, you will get your $50 within 72 hours.
The Bonus Wheel becomes available when you claim the welcome package and clear the wagering conditions. It will also appear when the welcome bonus expires.
You can spin the wheel every four hours and look forward to different rewards, like bonus credits, free spins, loyalty points, and Fast Forward (you can spin the wheel again in two hours instead of four). However, you can also end up with no prize at all. Also, keep in mind that you must claim the prize before another spin becomes available, or you’ll lose it.
Deposit
$400
Bonus Info
Deposit Match
100%Wagering Requirements
35xMax Cashout
No maximumBonus Code
Not neededMin Deposit
$10
Min.Deposit:
Min.Withdrawal:
Max.Cashout:
ReverseWithdrawal:
WeekendWithdrawals:
NZD(Currency):
Fees:
ProcessingTime:
Jackpot City online casino allows its members to deposit and cash out winnings using different payment methods. The cashier includes Visa, Mastercard, POLi, Paysafecard, Skrill, Neteller, Google Pay, Skrill 1-Tap, Neosurf and bank transfer.
The great thing about Jackpot City is that the minimum deposit is only $5, which suits all players. On the other hand, the minimum withdrawal amount is $50 or $500 if you choose direct bank transfer. If you submit a withdrawal request that’s less than $500, you will pay a $5 fee. The maximum cashout sum is $22,523 a day.
The withdrawal pending period is at least 24 hours, during which the finance team will review your request and approve it if it’s okay. Depending on your withdrawal method, you’ll wait 24 hours – 7 business days to receive the money.
If you need help or have a question, finding the live chat option at Jackpot City Casino requires some effort. To save you time, I’ll tell you how to find it.
Open the Help Centre from the main menu at the top of the page, and choose any of the articles there. Scroll down to see “Do you need more help?” and click Yes. This will open a new section – Contact Us. Tap “Click here to chat with us”, and the Jackpot City live chat widget will finally appear.
I must admit that this is probably the best hidden live chat option I’ve seen so far. If the goal was to make it nearly impossible to find, then congratulations to the team – they’ve certainly succeeded.
Now, what was my experience with the customer support agents? Well, it’s mixed feelings. First, when you load the widget, you must provide your username, email and name, which is standard. After that, you’ll be greeted by an automated support system that presents several keyword options to help identify your query, for example, Deposits, Withdrawing your cash, or Bonuses.
When you type in the one you want, you will also get a reply from the chatbot. But if you want to communicate with a real agent, just ask. The first time I requested to speak with a live agent, I waited a few minutes to get a reply from Nazreen. The agent was professional and answered all my questions.
The only thing that confused me a bit was the information that the casino doesn’t have a maximum withdrawal limit since I saw the number on the casino’s T&C page. When I pasted the info from the T&C stating the amount, Nazreen said that this was probably a new update and that I should go according to the casino’s T&C. Still, Nazreen offered to look into that and finally confirmed the statement that T&Cs are the primary source of information.
However, the second time I tried to speak to customer support about wagering requirements for the welcome bonus, I didn’t get any response. I waited more than 15 minutes, the session ended, and that was it. I must admit this is a huge minus in my book.
Besides live chat, you can also consult the casino’s comprehensive Help Centre, which provides answers to many queries. Email support is not available.
It’s safe to say that Jackpot City Casino is a cut above the rest. There are many things it does well, such as its large game library and plenty of progressive jackpots. However, it’s far from perfect. Steep wagering requirements will cause a lot of players to lose interest in its promotions from the get-go. In my opinion, 70x your deposit is simply too high to be appealing, far exceeding what most players would consider reasonable.
Looking at player reviews, most were dissatisfied with the long waiting times for withdrawals. Not surprising, given that the gambling site has a minimum transaction processing time of 24 hours and doesn’t do it over the weekend. In turn, people are satisfied with the available games, which lines up with my experience.
Ultimately, I decided to give Jackpot City Casino a score of 8.1/10. There are some flaws that need fixing, but it’s not so damaging that you should avoid the gambling site.
Visit Jackpot CityExcellent
Yes, they can. Progressive jackpot winnings are not subject to daily or weekly withdrawal limits, allowing lucky winners to withdraw their rewards all at once.
It does. Players can deposit and withdraw money with New Zealand Dollars, allowing them to save on currency conversion costs.
With decades of experience and a valid license, Jackpot City Casino remains a trustworthy online casino open to New Zealanders.
The exact withdrawal time for NZ players will vary depending on your chosen payment method. However, all payment methods have to wait at least 24 hours for the cash out request to be processed.
Kiwis who need to contact support must go to the Help Centre page first. From there, open any support article and press Yes when asked if you need more help. This will reveal a link to the live chat option, from which you can speak with a customer service agent.
Free Bonuses
Free Spins
8,200+ games Daily and weekly cashback Great cryptocurrency supportFree Bonuses
Free Spins
Great selection of pokies Mystery Drops prizes High limits for VIP’sFree Bonuses
Free Spins
11,000+ Pokies Amazing live casino High LimitsDeposit Bonus
Free Spins
8,200+ games Daily and weekly cashback Great cryptocurrency supportDeposit Bonus
Free Spins
Great selection of pokies Mystery Drops prizes High limits for VIP’sDeposit Bonus
Free Spins
11,000+ Pokies Amazing live casino High Limits
Biljana Lukovic
Biljana is a seasoned online casino reviewer with over four years of hands-on expertise in analysing pokie sites. Biljana is dedicated to researching online casinos, providing detailed, honest reviews, and sharing her firsthand experiences. To achieve this, she thoroughly explores every aspect of the casino to ensure it meets PokieMachines’ highest standards.
Biljana Lukovic
Biljana is a seasoned online casino reviewer with over four years of hands-on expertise in analysing pokie sites. Biljana is dedicated to researching online casinos, providing detailed, honest reviews, and sharing her firsthand experiences. To achieve this, she thoroughly explores every aspect of the casino to ensure it meets PokieMachines’ highest standards.
Having a sweet tooth, Biljana’s favourite pokie developer is Big Time Gaming and its “sweet” pokie Donuts. However, since she also likes binge-watching crime TV shows, NetEnt’s Narcos is another game Biljana adores.
Charmed by Ancient Egypt, pharaohs, and beautiful temples that she’s sure still hide many treasures, Biljana also enjoys spinning her way into unearthing these secrets in Play’n GO’s Legacy of Dead.
Biljana Lukovic
Free Pokies
Home
Pokie Sites
Pokies
Bonuses
Report Broken Game